Communication in our context refers to interpersonal communication and conflict resolution. Since conflict is inevitable it is essential to learn how to difuse it. Also, since we don't want to be in a continuous state of conflict we should know how to have healthy dialogue with others.


Initiating a discussion with your ears rather than you lips is a great way of assertively setting yourself on the best trajectory for a successful dialogue. This means to be prepared to actively listen and to learn.

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